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Terms of Service

Agreement to Terms

By accessing our website fayettevilleconcretecontractors.com (the “Site”) or engaging our services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Site or services.

About Our Services

Fayetteville Concrete Contractors provides professional concrete construction services, including but not limited to:

  • Residential and commercial concrete installation
  • Concrete repair and resurfacing
  • Decorative concrete work
  • Site preparation and excavation
  • Related construction services

Service Agreements and Contracts

Written Estimates and Contracts

All projects require a written estimate and signed contract before work begins. Estimates are valid for 30 days unless otherwise specified. Final contracts will include:

  • Detailed scope of work
  • Materials specifications
  • Project timeline
  • Total cost and payment schedule
  • Terms and conditions specific to your project

Changes to Work Scope

Any changes to the original scope of work must be agreed upon in writing and may result in additional charges. We will provide written change orders for approval before proceeding with modifications.

Payment Terms

Payment Schedule

Payment schedules are outlined in individual contracts and typically include:

  • Deposit required upon contract signing (usually 25-50% of total project cost)
  • Progress payments tied to project milestones
  • Final payment due upon project completion and customer acceptance

Payment Methods

We accept cash, check, and major credit cards. Payment is due according to the schedule outlined in your contract.

Late Payments

Late payments may incur service charges as specified in your contract and permitted by North Carolina law.

Project Timeline and Delays

Estimated Completion

Project timelines are estimates based on normal working conditions. Actual completion may be affected by:

  • Weather conditions
  • Material availability
  • Permit approval processes
  • Unforeseen site conditions
  • Customer-requested changes

Force Majeure

We are not liable for delays caused by circumstances beyond our control, including but not limited to severe weather, natural disasters, material shortages, or government regulations.

Warranties and Guarantees

Workmanship Warranty

We provide a one-year warranty on workmanship from the date of project completion. This warranty covers defects in installation but does not cover:

  • Normal wear and tear
  • Damage from misuse or neglect
  • Acts of nature or extreme weather events
  • Settling or movement of underlying structures
  • Damage caused by third parties

Material Warranties

Material warranties are provided by manufacturers and will be transferred to the customer where applicable.

Liability and Insurance

Our Insurance

Fayetteville Concrete Contractors maintains appropriate liability insurance and workers’ compensation coverage as required by North Carolina law.

Limitation of Liability

Our liability is limited to the cost of the services provided. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Lost profits or business interruption
  • Damage to landscaping, utilities, or structures not part of the contracted work
  • Costs exceeding the contract amount

Customer Responsibilities

Customers are responsible for:

  • Providing accurate property boundaries and utility locations
  • Ensuring access to work areas
  • Protecting personal property during construction
  • Obtaining necessary permits not included in our scope
  • Compliance with HOA or local restrictions

Website Terms

Intellectual Property

All content on our website, including text, images, logos, and designs, is owned by Fayetteville Concrete Contractors and protected by copyright laws.

User Conduct

You agree not to:

  • Use our website for unlawful purposes
  • Transmit harmful or disruptive content
  • Attempt to gain unauthorized access to our systems
  • Interfere with website functionality

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or practices of external websites.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your personal information.

Permits and Regulations

Building Permits

When included in our scope of work, we will obtain necessary building permits. Permit costs are included in project pricing unless otherwise specified.

Code Compliance

All work is performed in accordance with applicable building codes and regulations. Any code violations discovered during construction will be addressed at additional cost if not related to our workmanship.

Dispute Resolution

Governing Law

These Terms are governed by the laws of North Carolina.

Dispute Process

Any disputes will first be addressed through good-faith negotiation. If resolution cannot be reached, disputes may be subject to binding arbitration or litigation in Cumberland County, North Carolina.

Termination

Either party may terminate a service agreement under the following conditions:

  • Breach of contract terms
  • Non-payment
  • Mutual agreement
  • Circumstances making completion impossible or unsafe

Upon termination, the customer is responsible for payment of work completed and materials ordered.

Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with the revision date. Continued use of our services constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

For questions about these Terms of Service, please contact us:

Fayetteville Concrete Contractors
📍 Address: 4200 Morganton Rd, 2nd Floor, Ste 201
Fayetteville, NC 28314
📞 Phone: +1(910)-748-5314
📧 Email: [email protected]
🕐 Business Hours: Mon – Sat: 8 am – 6pm | Sun: Closed